- Tap forms 5 not reconizing password update#
- Tap forms 5 not reconizing password software#
- Tap forms 5 not reconizing password Offline#
If you’re still having trouble after you’ve tried these troubleshooting steps, please contact our Support Team. You can also reboot the system by using the power on the bottom edge of Square Register.Ĭustomer display not responding to touch.Ĭustomer display stuck on the Square logo. Most display issues, such as a few common ones listed below, are resolved by undocking/docking or unplugging/plugging in the customer display. This can help us diagnose whether it is an issue with the undocked position only (It is possible that there is an issue with the cable that connects to two devices). See if docking the customer display works.
Make sure that the USB cable is plugged in properly into both the customer display and the bottom of the Register. If undocked and connecting via USB cable: This can help Square diagnose whether it is an issue with the docked position only. See if undocking and connecting the customer display via USB cable works. There should not be any gap between Register and the customer display and you should hear the latch click on both the left and right sides of the customer display. Make sure that the display is docked completely and evenly on both sides. Is the customer display connected to Register properly? If you think this is the case, contact Square Support.Ĭheck your Wi-Fi and Ethernet connection by following the troubleshooting steps below. If magstripe cards and contactless payments still work, something may have damaged the chip card slot. In this case, ask your customer to present a different form of payment.
If magstripe and contactless payments still work, the chip may be damaged. If the contactless card or NFC-enabled phone is damaged or broken, ask your customer to use a different form of payment.Įnsure chip cards are inserted with the chip facing towards the buyer when the customer display is both docked and undocked. The LED indicators should light up when you tap the Charge button. On Square Register, confirm that you’ve pressed the Charge button to activate the customer display to accept contactless cards and phones. Make sure your Square account is activated.Ĭustomer display doesn’t recognize tap or contactless payment.
Tap forms 5 not reconizing password update#
If they are incorrect, update them via the Settings > General section. Make sure your device’s date and time are accurate.
Tap forms 5 not reconizing password software#
If there is no update, your software is up to date. Tap the down arrow at the top of your Square Register. Square Register will update automatically overnight as long as it is powered on and plugged in. Software updates typically take around 20 minutes to complete, but may take up to one hour.
Make sure your device has the latest software. Square Register needs to be powered to function. Make sure your device is connected to power. Make sure to walk through the following before going through issue-specific troubleshooting steps: General Troubleshooting There are basic checks you can do for issues you may encounter with Square Register.
Tap forms 5 not reconizing password Offline#
General Troubleshooting Payment Troubleshooting Display Troubleshooting Hub Connectivity Troubleshooting Wi-Fi Troubleshooting Ethernet Troubleshooting Offline Mode Troubleshooting Reset your Register Network Requirements MAC Addresses Cleaning your Register
0 kommentar(er)
